Privacy Policy

Who we are

Our website address is:

Telephone 01925861589

The information we collect.

When do we collect your personal data?

Information is collected from you when you make an order, or when you contact us via email. The information we collect is clearly set out on the web page on which we collect it.

  • When you make an online purchase and check out as a guest (in which case we just collect transaction-based data).
  • When you create an account with us.
  • When you contact us by any means with queries, complaints etc.
  • When you comment on or review our products and services.

We’ll use this information for the following purposes:

  • Send you information about order.
  • Process payments and prevent fraud.
  • Respond to your requests, including refund requests and complaints.
  • Comply with any legal obligations we have, such as calculating taxes.

What sort of personal data do we collect?

  • We will collect the following information: your name, billing/delivery address, email and telephone number, orders, and receipts.
  • If you create an account with us, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
  • Information gathered using cookies in your web browser.
  • We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep your information. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Who on our team has access?

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds, and support you.


We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

By using this extension, you may be storing personal data or sharing data with an external service.


Cookies are tiny text files stored on your computer when you visit certain web pages.

These will be use as minimum for the operation of our website.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Our cookies don’t store sensitive information such as your name, address or payment details.

We use Google Analytics to monitor web usage, however this does not store information such as your name, address, or payment details. You can find out more information about opting out of Google.

Shopping Basket
Scroll to Top